Terms and Conditions

Terms and Conditions for Serena Hair Center

1. Service Offerings Serena Hair Center specializes in providing advanced hair transplant services. These include, but are not limited to, Follicular Unit Extraction (FUE), FUE Sapphire, Direct Hair Implantation (DHI), and DHI Sapphire techniques. We are committed to delivering top-quality care tailored to individual needs.

2. Consultation and Assessment: Before any procedure, clients will participate in a comprehensive consultation and assessment with our expert team. This step is essential to determine the most suitable treatment plan, customized to align with the client’s specific goals and expectations.

3. Procedure Details: During the consultation, clients will receive detailed information about the recommended procedure, including the techniques involved and anticipated outcomes. We ensure clear communication about the process, potential risks, and recovery guidelines to keep clients fully informed.

4. Payment Terms: Payments for services are to be made according to the terms agreed upon during the consultation. Should any additional costs arise during or after the procedure, they will be clearly communicated and mutually agreed upon before proceeding.

5. Cancellation and Rescheduling: Clients are required to provide adequate notice for cancellations or rescheduling of appointments. Failure to provide sufficient notice may result in a cancellation fee, as outlined during the consultation process.

6. Post-Procedure Care: Detailed post-procedure care instructions will be provided to each client to promote optimal healing and achieve the best possible results. Adherence to these guidelines is crucial for the success of the treatment.

7. Follow-up Appointments: We encourage clients to attend all scheduled follow-up appointments to monitor progress and address any concerns. These sessions are an integral part of ensuring the overall success and satisfaction with the hair transplant procedure.

8. Confidentiality: Serena Hair Center is committed to maintaining strict confidentiality regarding client information. All personal details and medical records are handled with the highest degree of privacy and in compliance with applicable data protection laws.

9. Disclaimer: While Serena Hair Center strives to deliver outstanding results, it is important to note that individual responses to treatments may vary. We cannot be held responsible for factors beyond our control, such as genetic predispositions or unforeseen medical complications.

10. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Serena Hair Center operates. Clients agree to these terms as part of their engagement with our services.

By choosing Serena Hair Center, clients acknowledge and accept these terms and conditions. We reserve the right to update or modify these terms when necessary, with any changes promptly communicated to our clients.